Returns & care

You can cancel a reservation before uploading a receipt while the transfer deadline is still open. Cancellation releases the artwork. If you have already transferred payment, upload the receipt for review instead of cancelling. Orders awaiting receipt review are not automatically cancelled when the deadline passes. Once payment is confirmed, the website does not provide automatic cancellation or refunds; follow-up is handled with the gallery. Keep the artwork packaging and inspect its condition on arrival. If you notice damage, keep clear photos of the artwork and packaging. Avoid moisture, direct sunlight and cleaning products on the artwork surface.